Server Problems – OUCH!!!

If you are a regular reader or subscriber to this blog, then you probably noticed the site was down for a good portion of last week. I am sorry for such a long period of down time.

The host server had some technical issues and crashed the site on Wednesday. I have spent too many hours since then talking back and forth to the tech support staff at Midphase (AN Hosting) trying to get the site back up, but they finally informed me this afternoon that they do not have the proper backup files to restore the site themselves.

My most recent personal backup was from August 13, so I have been able to restore the site at least up to a few weeks ago. However, I will need to rebuild everything else by hand. This will take some time, so please be patient with me as you see the old posts from the previous weeks returning to the blog.

Update 1: I have updated all the missing posts. I will work on restoring the missing comments next.

Update 2: I was able to find and restore all the missing comments — except my own! But it’s getting late and I need some sleep, so it’s time to take a break. It looks like I will need to re-respond to your comments as best as I can remember. Some of them were quite detailed, so this could be a challenge. (Yet another good reason to go to sleep and come back to this later.)

Update 3: Well, using a combination of old backups, emailed posts and comments, Google cache, and stored RSS feeds, I believe I have finally restored all missing posts and comments. And I just ran a full backup to catch myself up to date, too! Officially done.

Update 4: Midphase contacted me by phone and gave me a year of free hosting in light of this issue. I think that is very decent of them, and I appreciate them taking this step to make things right.

Have you ever had server problems? Feel free to share your story of woe below!

3 Comments

  1. Tom says:

    Good to have you back on!
    It is VERY good that you had a”personal” backup. Too many rely on the host only to hold the backup. Good for you.
    Too bad it took 4 days. I almost went into BLOG withdrawl.

  2. Barrie says:

    Gee Ray, I am sorry about the server problem. Yes, I have experienced server crashes before and my heart goes out to you. Take care Brother.

  3. Ray Fowler says:

    Tom – Yes, fortunately I had just backed up on August 13. My most recent backup before then? February 7! That would have hurt.

    Barrie – Thanks for the sympathy, brother. It sounds like you can feel my pain!

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